A lot of time and hard work has gone into this latest entry, and this follows on from my previous entry on legitimacy of e cigarette review sites.
When you decide to try a new product for the very first time it can be a little daunting. There are many e cigarette brands and products available these days, but unfortunately, not all companies are as customer focussed as they should be.
Great customer service is a sound indication that a company is reputable and takes pride in its products. It always pains me to hear that first time users have had a negative experience because I passionately believe that e-cigarettes are the way forward for smokers. It’s always a pity when people are put off because they end up missing out on a healthy, cheaper and more sociable alternative to the evil weed.
Here are my tips to getting the BEST electronic cigarette buying experience.
1. If a company goes out of their way to help you BEFORE you make you decide to buy you can bet your bottom dollar that they’ll be equally as supportive AFTER you’ve made your purchase.
• Do they answer your calls promptly? If you leave a message do they call you back?
• Do they respond to your emails and do they quickly respond to you on chat?
• Are they prepared to go out of their way to provide you with the best quality customer service? Do they impress you as a new customer?
• Do they offer you advice on which product is best for you based on your own individual needs?
2. Do your research and check out the company’s reputation online.
• What have other customers said about them? Do they have a long history of complaints?
• If other customers have complained take note of the problems they have encountered.
3. Take advantage of sales and coupons.
• Just like other companies e-cigarette companies run seasonal promotions. This is your opportunity to stock up on your favourite accessories and cartridges at discounted prices. I have saved significant amounts of money using this tactic. It pays to be a savvy shopper!
• Doing your homework pays off big time. Searching for offers on blogs (mine included) will certainly help you save money.
4. My aim is to offer honest and impartial advice for newcomers to e-cigarettes as well as the seasoned e-cig smoker. I have been working tirelessly since 2010 to provide information on the latest offers and products to consumers, and thousands have benefitted from my advice. I suppose you could call me an expert! People often ask me why I only recommend certain brands, and the answer is very simple, I have tried them for myself so that’s why I’m happy to recommend them. A question I am asked frequently is which e-cigarettes are the best? This all depends on what feature or features are most important to the consumer since we all have individual needs. Are you looking for a long battery life? Do you want traditional tobacco flavour cartridges or are you looking for something more exotic? Maybe you’re after strong vapors and a good throat hit. I won’t just recommend any brand or product as it’s all about you; the consumer. If I recommend a product and one of my readers isn’t happy with it I just end up looking like a fool!
In my quest to provide the best information on the top e-cig brands all emails and questions are welcomed. I’ll not only be able to provide the latest discount codes, but I’m also happy to liaise between you and any company should any disputes occur.
As ever I am prepared to go the extra mile for my readers and fellow e-cig smokers (not to mention potential e-cig smokers) .
So I hope you enjoyed my introductory buyers guide, I will continue to build on this and hopefully enhance your experience when you buy e cigs online.
So until next time have a great day and your questions and comments are welcome and appreciated as always because I’m happy to help.